Yes, every item on Carousel Care is British made.
We work to a maximum of a 7 day turnaround. In most cases we have your products with you much quicker.
What is the cost of delivery?
We only charge extra for delivery if you live outside of UK mainland.
We can deliver to most countries, however the cost varies depending on the destination countries. The website will calculate a courier fee for your order, however please do get in touch, as we can certainly look into alternative courier if required.
We offer a 12 month manufacturer warranty on all our products. The manufacturer warranty covers all / any manufacturer defaults. It does not include wear & tear & neglect. If you have any questions regarding caring for your product then please ask.
At the checkout you can pay by any major Debit or Credit card, or alternatively by your PayPal account.
Yes, we have an 256 BIT SSL Certificate on the site, so your personal information is very secure.
If you change your mind, you have 28 days from the day of receiving the product to return it to us. The product must be returned in its original packaging & in the same condition as when you received it.
We understand that sometimes products are bought in error, or you may change your mind. We’re happy to accept returns, however you are responsible for arranging for the item to be returned to us.